Your Banking Information is your Responsibility!
Keep your VISA or MasterCard information as secured as you can.
Dear Customers…
As we always seek your satisfaction… we call you to participate in our Customer Satisfaction Survey (available in both Arabic and English).
Your opinion plays a key role in enhancing the bank services.
Kindly complete the survey form via links below:
Arabic Survey:
https://tbi.com.iq/%D8%A3%D9%8A%D9%83%D9%85-%D9%8A%D9%87…/
English Survey:
We confirm that the National Electronic Payment Card Project, commenced by the Central Bank of Iraq “CBI”, is designated for domestic use only, and is not intended to restrict the use of international cards such as VISA or MasterCard.
https://www.facebook.com/reel/734934429077512
Caution!
Do not respond to any calls, messages, or other mean of communication requesting data of your bank electronic card.
https://www.facebook.com/reel/658631143900753
To avoid fraud, never share your bank electronic card data with any person/entity.
Protecting environment is a long-lasting investment.
Your PIN is your responsibility
Do not share your electronic card information (Visa/MasterCard).
Smoking burns health and purse…
Avoid smoking to enjoy a better life…Quit smoking now!
Warning!
Trade Bank of Iraq (TBI) warns all its customers and the public against unidentified entities impersonating the Bank and attempting to contact individuals under false pretenses under the guise of:
- Updating your electronic card information.
- Updating your bank account details.
- Activating certain services or applying for loans.
We emphasize the importance of never sharing your One-Time Password (OTP) with any party. Trade Bank of Iraq does not request such information through electronic communication channels as account updates and services are provided exclusively through our official branches.
We strongly warn against fraudulent entities may falsely claim to represent Trade Bank of Iraq using misleading names such as:
“Customer Service”, “TBI Customer Service”, “Trade Bank of Iraq Customer Service”, ” Bank – affiliated employee “, “Accounts Department”, etc.
You may contact us through our official phone numbers only:
Customer Service Phones: 07901944250 or 07704444698
Customer Complaints Hotline: 07801959597
Below are the official online platforms of Trade Bank of Iraq:
Official Website: https://tbi.com.iq
Facebook: https://www.facebook.com/tbiraq
Instagram: https://www.instagram.com/tbi_iraq
X (Twitter): https://x.com/tbiiraq
LinkedIn: https://www.linkedin.com/company/tradebankofiraq
Email: [email protected]
TBI-Warning!
Beware of fake pages, accounts, and fraudulent phone numbers impersonating Trade Bank of Iraq (TBI). These entities are not affiliated with us and are attempting to scam you.
To protect your banking information, never share:
- One-Time Passwords (OTP).
- Personal or banking details (card numbers, account numbers, PINs, CVV codes, or photos of your banking cards).
- Do not engage in any suspicious communications.
Always contact us through our official channels only:
Customer Service Phones: 07901944250 or 07704444698
Customer Complaints Hotline: 07801959597
Official Website: https://tbi.com.iq
Facebook: https://www.facebook.com/tbiraq
Instagram: https://www.instagram.com/tbi_iraq
X (Twitter): https://x.com/tbiiraq
LinkedIn: https://www.linkedin.com/company/tradebankofiraq
Email: [email protected]
KEEP your financials SECURED — contact only with our trusted and verified communication channels.
Free-use Cash Deposit ATMS!
As our client’s trust is very important to us, Trade Bank of Iraq (TBI) is pleased to announce the availability of Free-use Cash Deposit ATMS
This service allows customers to deposit cash quickly and efficiently, in accordance with banking regulations, and is:
- Available exclusively to TBI IQD-Visa and MasterCard holders.
- A free of charge service.
- Maximum deposit per transaction: IQD 5,000,000 (up to 150 banknotes).
- Monthly deposit limit: IQD 13,200,000.
- Monthly deposit cap is based on your account transactions, not exceeding the above limit.
- Deposits made via the TBI Mobile App or at branch cashiers are included within the monthly limit.
- Accepted Banknote denominations: IQD 10,000 / 25,000 / 50,000.
- A printed receipt will be provided after each deposit, and a confirmation will also be sent to your registered email.
Approved Locations for Free-use Cash Deposit ATMS:
- Main Branch – Harithiya, Al-Kindi Street, Building No. 4
- International Zone Branch – Al-Tashree’ District, Green Zone, Block 228
- Mansour Branch – 14 Ramadan Street, next to Shmeisani Restaurant
- Tahrir Branch – Al-Rasheed Street, Building No. 11, near Arts syndicate
- Erbil Branch – Zagros Street, opposite of Sami Abdulrahman Park
- Haibet Khatoun Branch– Adamiyah, Omar Bin Abdul Aziz Street
- Saydiya Branch – Al-Alwa Street, opposite SAS Toyota
- Masbah Branch – Karrada, Masbah Intersection, near Dijla Village
- Mosul Branch – Banks Intersection, near Daleel Sweets
- Najaf Branch – Al-Kufa Street, opposite the overpasses of Al-Sadr Medical City
- Duhok Branch – Shandorfa Street, near the Telefrique.
- Hilla Branch – 40 Street, near the Agriculture Directorate
- Kut Branch – Al-Mashroa Street, opposite Wasit Governorate HQ
- Karbala Branch – Al-Sanateer Street
- Basra Branch – Al-Istiklal Street
- Sulaymaniyah Branch – Near Bakh,near to Mama Risha roundabout
- Ramadi Branch – Main Governorate Street, near the Provincial Council
To access the full list of deposit-enabled ATM locations and addresses, please visit our official website as bellow:
https://tbi.com.iq/الإيداع-النقدي-متاحة-عبر-أجهزة-الصراف
He who plants a tree…plants a hope.
“Go ahead with Digital Payments”
The National Campaign to Promote a Cashless Payment Culture
Go ahead with Digital Payments … The National Campaign to Promote a Cashless Payment Culture
More alert…More secured
Caution! Be aware of fraud attempts by fake online pages impersonating Trade Bank of Iraq “TBI”
Do not share any banking information through phone calls, text messages, emails, or suspicious websites.
As the travel season approaches, we urge you to stay alert and beware of financial fraud schemes. Please visit our website for more details and guidance on how to avoid becoming a victim.
Warning: Summer Travel Scams & Fake Charity Fraud
As the travel season approaches, it’s important to raise awareness about the increasing risk of financial scams. Scammers take advantage of the busy season, when people travel more and spend more on goods and services.
What Scammers Aim For
With the expected rise in both online and in-store shopping, scammers are actively seeking to steal cardholder information and money. Their main goals include:
- Account Takeover
Scammers take over accounts by tricking victims into sharing sensitive information—such as One-Time Passwords (OTP)—which allows them to bypass security checks. Through phishing messages or social engineering tactics, they deceive users into revealing card details or verification codes, enabling unauthorized purchases or cash withdrawals from compromised accounts.
- Stealing Data
Scammers steal data through fake websites designed to look like trusted companies, phishing messages containing malicious links, or malware that infects devices and extracts personal information. This leads to the loss of sensitive data and increases the risk of further fraud against the victim.
- Stealing Money
Scammers use stolen data or compromised accounts to illegally access money. This may involve purchasing goods for resale using stolen payment information, directly withdrawing funds from compromised accounts, or creating fake online stores to trick victims and steal their money. These tactics can lead to significant financial losses from unauthorized transactions.
We also want to highlight the growing threat of fake charities and fraudulent donation campaigns designed to deceive individuals and drain their finances. The number of charity scams tends to increase during holiday seasons compared to regular months. For this reason, we strongly encourage our customers to carefully verify any organization before making a donation.
Common Types of Donation Scams:
- Fake Charities: Scammers create websites and social media pages that closely resemble legitimate nonprofit organizations. They request donations through digital wallets or money transfer apps, and often use fake certificates or false reviews to gain victims’ trust.
- Fake Donation Campaigns: Scammers exploit donation platforms by posting emotional, made-up stories to collect money based on false claims.
How to Protect Yourself from Fraud
- Verify the legitimacy of charities: Use trusted websites like the IRS Tax Exempt Organization Search | Internal Revenue Service or Search the charity register – GOV.UK to confirm the organization’s credibility.
- Be cautious when donating online:
- Avoid unverified links or making donations through unofficial channels.
- Always check that the website address (URL) begins with HTTPS and belongs to the official organization.
- Don’t rush into donating:
- Be wary of urgent appeals or high-pressure requests.
- Take time to verify the story or cause before giving any money.
- Stay alert and make sure your donations reach legitimate causes. Avoid falling into the traps of fake charities.
Be Alert to Suspicious Emails, Text Messages, and Phone Calls
- Do not click on links in emails or text messages from unknown or suspicious sources.
- Enable Multi-Factor Authentication (MFA) on all accounts that require login to add an extra layer of protection.
- Avoid clicking on unsolicited links and always be cautious when visiting unfamiliar URLs.
- Look for the “s” – When making online payments, check that the website URL starts with https://. The “s” indicates a secure connection. Also, make sure the website name is free of spelling errors or strange characters.
- Only use legitimate booking platforms or trusted travel accommodation websites when making reservations.
- Never share your One-Time Password (OTP) with unknown callers, or through email or text messages. Avoid installing remote access software unless requested by a trusted support provider.
- Sign up for purchase alerts with your card issuer. These alerts are customizable and can be received via email or text message to confirm legitimate purchases or flag suspicious activity.
- Be cautious when posting on social media. Sharing sensitive personal information may help scammers answer your security questions or craft targeted phishing messages.
What to Do If You Suspect a Scam:
- If you suspect a scam, pause and speak with someone you trust about the situation. Check the organization’s official website for advice before taking any action based on the request.
- Contact your bank directly using the phone number on the back of your card or the official contact information listed on the bank’s website. Avoid following instructions from unsolicited emails, calls, or text messages.
- Change your login credentials, passwords, and PIN codes. Make sure your new information is strong, unique.
- Review your other accounts and check for any unusual activity—especially those that share similar usernames or passwords. Update the login details for those accounts as a precaution.
- Keep documentation. Record names, dates, and reference numbers. Also, save copies of any relevant evidence—it may be helpful in resolving the account issue and recovering lost funds.
Dear Customers ….
We would like to inform you that The Central Bank of Iraq (CBI) has launched a mechanism for the issuance of National bonds/Third issuance, which you can invest in through the following two categories:
- An IQD 500,000 (Five Hundred Thousand Dinars) bond with an annual interest rate of 8%, payable every six months for two years.
- An IQD 1,000,000 (One Million Dinars) bond with an annual interest rate of 10%, payable every six months for four years.
Purchase requests shall be submitted by customers through TBI branches, accompanied by the original identification documents. The deadline for purchasing such bonds is Monday, May 19th, 2025.
The principal amounts of the purchased bonds will be refunded upon the maturity of their respective terms (two years or four years), depending on the bond category.
Trade Bank of Iraq (TBI) participated in the Financial Inclusion Week events held at Abu Nuwas Gardens.
Trade Bank of Iraq (TBI) participated in the Financial Inclusion Week events held at Al-Mutanabbi Street.
In support of financial inclusion initiatives in Iraq, Trade Bank of Iraq (TBI) continues to assist various segments of Iraqi society, striving to achieve financial inclusion and extend its services to all citizens.
Trade Bank of Iraq (TBI) participated in the Financial Inclusion Week activities held at the College of Administration and Economics, University of Baghdad.
Trade Bank of Iraq (TBI) participated in the Financial Inclusion Week activities held at Al-Nahrain University.
Protecting our environment is an investment of our present for a sustainable future…
Trade Bank of Iraq (TBI) participated in the Financial Inclusion Week activities held at Al-Turath University.
Trade Bank of Iraq (TBI) participated in the Financial Inclusion Week activities held at Baghdad University.
WARNING!
We strongly warn against fraudulent pages, fake accounts, and phone numbers impersonating Trade Bank of Iraq “TBI”. Several of these pages operate under misleading names such as:
“Business Media”
“Service trade”
“Business Today news”
“خدمة عملاء TBI”
We unequivocally confirm that Trade Bank of Iraq is in no manner connected or affiliated to such entities. They are considered as fraud having illegal aims to access and steal your funds from your electronic cards (Visa and MasterCard).
For your safety, please strictly follow the guidelines below:
- Never to share your One-Time Passwords (OTP) or any other verification codes.
- Do not disclose your personal or banking information (such as card numbers, account numbers, PINs, or CVV codes).
- Under no circumstances should you send photos of your bank cards to anyone.
Do not engage with such fraudulent entities-regardless of how convincing they may appear — even if they claim to be affiliated the bank or its staff —Instead, please report the incident immediately through our official customer service numbers:
- Customer Service: +964 790 194 4250 or +964 770 444 4698
- Customer Complaints: +964 780 195 9597
We emphasize communicating with us only through our official, verified channels, whose authenticity can be confirmed to avoid confusion with fake ones that often use misleading names and promotional content.
Below are the official online platforms of Trade Bank of Iraq “TBI”:
🌐 Website: https://tbi.com.iq
📘 Facebook: https://www.facebook.com/tbiraq/
📸 Instagram: https://www.instagram.com/tbi_iraq/
🐦 Twitter: https://twitter.com/tbiiraq
💼 LinkedIn: https://www.linkedin.com/company/tradebankofiraq/
📧 Email: [email protected]
To Include People with Disabilities and Vulnerable Groups in the Formal Financial System
As part of the Financial Inclusion Week activities, Trade Bank of Iraq “TBI” has announced that it shall not impose any banking fees on individual-targeted services during the campaign period, as follows:
- Issuance of electronic cards (Visa Classic and Visa Gold), free.
- Opening of current, savings, and deposit accounts, free.
Customers may visit any of our branches between April27th, 2025, and May5th, 2025, to benefit from such opportunity.
Trade Bank of Iraq “TBI” is offering loans for state employees residing in Basra Governorate in order to purchasing apartments in the Al-Safa Residential Complex located in Basra Al-Fayhaa.
Warning
Do not engage with any party through messaging applications such as WhatsApp, social media pages, or websites that are not affiliated with Trade Bank of Iraq (TBI).
To protect yourself from fraud, please keep your Visa and Mastercard card information strictly confidential and do not disclose or share it with any third party.
For inquiries, please contact us through our official channels:
Customer Service: 07901944250 | 07704444698
Customer Complaints: 07801959597
Email: [email protected]
IMPORTANT WARNING
Do not engage with any party through messaging applications such as WhatsApp, social media pages, or websites that are not affiliated with the Trade Bank of Iraq (TBI).
To protect yourself from electronic fraud, never disclose or share your Visa or MasterCard details with any person or entity.
For inquiries, please contact:
Customer Service
07901944250 | 07704444698
Customer Complaints
07801959597
Email: [email protected]
Dear Government Institutions and Departments,
Trade Bank of Iraq (TBI) has launched the Visa Commercial Card, designed specifically for Procurement Committees and Secretariat Implementation Committees operating within the government sector.
The card is available through TBI branches across Iraq.
Cash Deposit ATMs
For faster service experience, you can now deposit cash directly at our ATMs as per the details outlined below:
- The cash deposit service is provided exclusively to TBI IQD cardholders (Visa, MasterCard).
- The service is free of charge. Cardholders of such cards shall not be imposed any fees.
- The maximum amount for each deposit transaction is IQD 5,000,000, on the condition that the number of banknotes does not exceed 150.
- The monthly deposit limit is IQD 13,200,000.
- The maximum monthly deposit is based on the customer’s approved transaction volume conducted in the banking system, and should not exceed IQD 13,200,000.
- In case customer deposits an amount to the card account via the bank mobile application or through a branch cashier, such amount shall be deemed within the customer’s monthly deposit limit.
- TBI deposit ATMs shall accept only the following banknotes: IQD 10,000, IQD 25,000, and IQD 50,000.
- After completing the deposit, please make sure to collect the receipt indicating the transaction details. You shall receive notification and email of the amount so deposited.
Cash Deposit ATMs are available at the following locations:
- Main Branch: Al-Harithiya – Al-Kindi Street – Building No. (4)
- International Zone Branch: Al-Tashree’ District – Green Zone – District no. 228
- Al-Mansour Branch: 14 Ramadan Street – Next to Shmeisani Restaurant
- Al-Tahrir Branch: Al-Rasheed Street – Building No. (11) – Near to the Iraqi Artists Syndicate.
- Erbil Branch: Waziran – Zakros Street – Opposite to Sami Abdulrahman Park.
- Haybat Khaton Branch: Al-Adhamiyah – Omar Bin Abdulaziz Street.
- Al-Saydiya Branch: Al-Alwa Street – Across from SAS Automotive Trade & Servic Co. Ltd.
- Al-Masbah Branch: Karrada – Masbah Intersection – Near Dijlah Village
Dear Customers,
You may open a personal savings account with Trade Bank of Iraq (TBI), subject to the terms and conditions stated in this announcement.
Protecting our environment… A collective duty towards future generations
Dear
In order to safeguard your funds and avoid and electronic financial fraud, please exercise the utmost caution by never sharing your bank account or electronic card information (Visa or MasterCard), especially the One-Time Passwords (OTP) related to online payment transactions. We emphasize that such information must not be shared with any entity or individual under any circumstances.
Failure to adhere to the proper usage guidelines/instructions for electronic cards, which we continually highlight through announcements, may expose you to financial fraud. Therefore, we urge to remain vigilant and avoid sharing y any banking information. TBI shall have no financial or legal responsibility for any consequences arising from any customer misuse.
Trade Bank of Iraq as official sponsor and principal supporter of the Iraqi national teams’ journey in international football tournaments.
Enjoy Exclusive Ski Dubai Discounts with Visa
- Lifestyle and Experiences:
- Spend AED 5,000 or more by Visa card and get AED 1,000 off at Crate & Barrel.
- Spend AED 1,500 or more and get AED 300 discount from CB2.
- Fashion and Shopping:
THAT Concept Store
- Get 10% off with a purchase of AED 2,500, or enjoy 30% off on a beauty treatment at Nail THAT & THAT Barber.
- Spend AED 1,000 or more in the store and get AED 200 for in-store spending All Saints.
- Spend AED 1,000 or more in the store and get AED 200 for in-store spending Psycho Bunny
- Hospitality & Hotels:
- Kempinski Hotel – 20% off accommodation and dining options
- Sheraton Mall of the Emirates- Book a Club Room with a free upgrade to a Deluxe Suite with Club Access.
- Aloft Dubai Creek Hotel- Book an Aloft room with a free upgrade to a Savvy room with a view of the AL-KHOR.
subject to the terms and conditions below
https://km.visamiddleeast.com/…/inbound-tourism.html
Enjoy the best activities and destinations at The Dubai Mall and get multiple discounts with Visa.
Entertainment and Tourism:
- LEGO Certified Store: Get an exclusive LEGO set with purchases of AED 699 or more.
- Ski Dubai: Discounts up to 18%.
- Snow Abu Dhabi: Discounts up to 30%.
- Activate: Discounts up to 16% on experiences.
- iFly Dubai: Discounts up to 40% off indoor skydiving experience.
- Magic Planet: Get 20% extra credit when you load or reload your card.
Discounts of up to 30% on:
- Dubai Mall Attractions
- KidZania Dubai
- At The Top Burj Khalifa
- Dubai Aquarium
- Sky Views Observatory.
Subject to the terms and conditions below
https://km.visamiddleeast.com/…/inbound-tourism.html
Attention!
We urge all Clients to exercise caution and avoid dealing with entities impersonating Trade Bank of Iraq on social media and WhatsApp, or any other communication channels.
Please note that services such as (activating international withdrawals, increasing card limits, or currency exchange for travel purposes) are not offered or modified by the mean these channels.
All official services provided by Trade Bank of Iraq are exclusively available through our branches only.
For your safety, please make sure to follow our official platforms and website listed below:
Official Website:
https://tbi.com.iq
Official Facebook Page:
https://www.facebook.com/tbiraq/
Official Instagram Page:
https://www.instagram.com/tbi_iraq/
Official Twitter Account:
https://twitter.com/tbiiraq
Official LinkedIn Page:
https://www.linkedin.com/company/tradebankofiraq/
If you come across any unauthorized pages, websites, or entities falsely claiming to represent Trade Bank of Iraq, do not hesitate to immediately report to us via:
📞 Customer Service: 07901944250
📞 Customer Complaints: 07801959597
📧 Email: [email protected]
Support your environment contributes to energy conservation.
Dear Clients
In order to protect your accounts and reduce the risks of card misuse, the cash withdrawals using Visa and MasterCard cards have been suspended on ATMs outside Iraq only.
Payment via POS and online purchases shall fully remain active!
Thank you for understanding…
No cash? No problem! Use TBI Cards
Life is smother with electronic payment cards.
(In line with the national campaign to encouraging the use of electronic payment methods in Iraq.)
Shop easily with TBI cards
Life is smother with electronic payment cards.
(In line with the national campaign to encouraging the use of electronic payment methods in Iraq.)
Pay your bills easily with TBI cards
Life is smother with electronic payment cards.
(In line with the national campaign to encouraging the use of electronic payment methods in Iraq.)
Plant A tree…Secure a future so pure.
Attention for TBI Customers…
Please exercise the utmost caution and never share your electronic card information (Visa or MasterCard) with any entity, so remain carful.
The official website and social media of Trade Bank of Iraq are as follows:
Website:
https://tbi.com.iq
Official Facebook Page:
https://www.facebook.com/tbiraq/
Official Instagram Page:
https://www.instagram.com/tbi_iraq/
Official Twitter Page:
https://twitter.com/tbiiraq
Official LinkedIn Page:
https://www.linkedin.com/company/tradebankofiraq/
If you come across any unofficial entities, pages, or websites claiming to represent our bank or using the name (Trade Bank of Iraq), please notify us immediately by contacting the following numbers:
Customer Service phone : 07901944250
Customer Complaints phone: 07801959597
Or you can visit us via Email at: [email protected].
Requirements for opening Letter of Credits and issuing Letter of Guarantees for companies.
Dear Customers…
The Central Bank of Iraq (CBI) has launched a Complaint Management Platform for citizens to address and follow up on their complaints and issues related to financial and banking institutions. This platform allows you to submit your complaint via QR code or through the electronic link below:
Preserve your Environment…Secure a Better Future.
Dear Customers,
Please be informed that our branches will be closed on Tuesday, December 31, 2024, after 11:00 AM due to year-end closing procedures.
Normal operations will resume in all branches on Sunday, January 5, 2025.
POSs Now Available at Trade Bank of Iraq
For easier and faster conduct of electronic payments, Trade Bank of Iraq (TBI) is announcing the offering of Point of Sale (POS) devices.
You can now give your Customers a seamless, efficient payment experience with our reliable POS solutions.
You may visit any TBI branch to obtain such devices and review terms and conditions.
Dear Customers…
In our commitment to improving and developing the services we provide to our customers, we have determined the below for Customer Satisfaction Survey form (available in both Arabic and English) to evaluate customer satisfaction with our banking services.
Arabic form:
https://tbi.com.iq/%D8%A3%D9%8A%D9%83%D9%85-%D9%8A%D9%87%D9%85%D9%86%D8%A7/
English form:
Dear Customers,
As part of our ongoing expansion strategy to bring banking services closer to everyone and in line with the directives of THE Prime Minister, Mr. Mohammed Shia’ Al-Sudani, to provide the best services to citizens,
we are pleased to announce the opening of our new branch in Samawah.
Location: Al-Baraka Mall, Al-Bani Intersection, Al-Gharbi, Samawah, Al-Muthanna Governorate.
We are pleased to welcome you from 8:00 AM to 3:00 PM to serve all your banking services.
We look forward to welcoming you and providing a full range of banking services.
Attention for TBI Customers!
Please do not share your banking information or card images with any person or entity. Doing so exposes you to financial fraud, so please remain careful!
The official website and social media pages of the Trade Bank of Iraq are as follows:
Website:
Official Facebook Page:
https://www.facebook.com/tbiraq/
Official Instagram Page:
https://www.instagram.com/tbi_iraq/
Official Twitter Page:
Official LinkedIn Page:
https://www.linkedin.com/company/tradebankofiraq/
If you come across any unofficial entities, pages, or websites claiming to represent our bank or using the name “Trade Bank of Iraq,” please notify us immediately by contacting:
Customer Service: 07901944250
Customer Complaints: 07801959597
Alternatively, you can reach us via email at: [email protected]
Say No to Illegal Migration… Your Dignity Thrives in Your Homeland.
It’s our Responsibility to ensure Smart Energy Consumption.
“Together” we End Violence against Women…
Dear Customers,
For updates purposes and in order to enhance the efficiency and performance of our ban system thus provide you with a better banking experience, please be informed that TBI Mobile App will be temporarily suspended. This update will take place on Friday, November 8, 2024, which will result in a temporary interruption of the app’s services.
We appreciate your understanding and sincerely apologize for any inconvenience caused during this brief interruption.