Dear Customers, You must obtain your USD cash for travel purposes in person by depositing the IQD amount exclusively with a TBI branch.

Dear Customers,

You must obtain your USD cash for travel purposes in person by depositing the IQD amount exclusively with a TBI branch. There is no electronic method for depositing nor delivery.

Booking an appointment with one of TBI’s branches for deposit purposes is conducted exclusively via the link published on TBI official website: www.tbi.com.iq then access the menu bar/Banking Service/Sale of US Dollars in Cash to Citizens or use the link https://apps.tbi.com.iq/dollar/confirme.aspx. No information such as (card image, name embossed on the card, card number, CVV on the back of the card) is required; you only need to fill out a form to schedule an appointment. Additionally, you cannot use the WhatsApp application for these purposes.

Any not contain Trade Bank of Iraq’s extension (tbi.com.iq) is considered fraudulent and falsely impersonates TBI. Such links are created to work as means to defraud and seize citizens’ funds through modern electronic methods.

Therefore, you must exercise the utmost caution and maintain the confidentiality of your banking information when conducting any financial transactions. Do not engage with any entity, website, social media pages, WhatsApp application, or any other online or offline platform that falsely claims to represent TBI.

Please ensure that you follow all precautionary measures to avoid financial fraud by not disclosing any information related to your electronic cards. Avoid sharing data such as (card image, name embossed on the card, card number, CVV on the back of the card), which will protect you from falling victim to fraudsters who use any means to exploit citizens and seize their funds.

TBI provides all its services exclusively through its branches, which are spread across all the provinces of Iraq. There is no other entity authorized to offer these services on behalf of TBI through websites or online pages. We urge all esteemed citizens to take the utmost information security measures to safeguard their financial transactions and avoid dealing with any unknown or untrusted entities.

The Central Bank of Iraq “CBI” also emphasizes that security and regulatory authorities will pursue these platforms and those behind them. Legal actions will be taken against such people pursuant to the Anti-Money Laundering and Counter-Terrorism Financing Law No. 39 of 2015.

If you come across any entities, pages, or websites impersonating TBI and claiming to be affiliated with our bank or using the name “Trade Bank of Iraq,” please notify us by contacting the following numbers:

Customer Service Phone: 07901944250 

Customer Complaints Phone: 07801959597

You can view information security guidelines on our bank’s website through the following link:

https://tbi.com.iq/%D8%A3%D8%B1%D8%B4%D8%A7%D8%AF%D8%A7%D8%AA-%D8%A7%D9%85%D9%86-%D8%A7%D9%84%D9%85%D8%B9%D9%84%D9%88%D9%85%D8%A7%D8%AA/

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